Mental Wellness for Everyone!
We are sorry to see you go...
You can delete your account and data at any time.
In the app: open Hope & Goodness, tap your profile picture (top right of the Dashboard), go to Settings, then choose Delete account. Your account and data are deleted straight away.
By email: if you can't access the app, email hello@hopeandgoodness.com from the email address you signed up with, with the subject "Delete my account". We'll delete your account and data within 30 days and confirm by email.
What is deleted: your account details (name and email), profile photo, journal entries and reflections, mood check-ins, conversations with Hope, guide progress, favourites and reminders.
What isn't affected: subscriptions are billed by Apple or Google. Deleting your account does not cancel a subscription. Please cancel it in your App Store or Google Play subscription settings first. Apple and Google keep their own purchase records.
Delete some of your data without deleting your account
In the Hope & Goodness app you can delete individual journal entries and guide reflections at any time from your Journal: open the entry and choose Delete. You can remove favourites by tapping the heart again.
To ask us to delete other data, such as your conversations with Hope or your mood history, while keeping your account, email hello@hopeandgoodness.com from your account's email address and tell us what you'd like deleted. We'll do this within 30 days and confirm by email.
